{"id":562,"date":"2025-07-05T04:13:25","date_gmt":"2025-07-05T01:13:25","guid":{"rendered":"https:\/\/enayaudh.med.sa\/privacy-policy\/"},"modified":"2025-07-18T14:50:29","modified_gmt":"2025-07-18T11:50:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/enayaudh.med.sa\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"562\" class=\"elementor elementor-562 elementor-268\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31f347a e-flex e-con-boxed e-con e-parent\" data-id=\"31f347a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-430e5f2 e-con-full e-flex e-con e-child\" data-id=\"430e5f2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0e8964f e-con-full e-flex e-con e-child\" data-id=\"0e8964f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a2c9c0 elementor-widget elementor-widget-heading\" data-id=\"4a2c9c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26d9a0c elementor-widget elementor-widget-html\" data-id=\"26d9a0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<strong style=\"font-family: cairo;\"><span style=\"color: #ffffff;\">Home<\/span>\r\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewbox=\"0 0 14 14\" fill=\"none\">\r\n<path d=\"M3.12977 7.00005L6.42779 3.70203L7.04248 4.31671L4.36819 7.00005L7.04248 9.68338L6.42779 10.2981L3.12977 7.00005ZM6.61854 7.00005L9.91656 3.70203L10.5312 4.31671L7.85696 7.00005L10.5312 9.68338L9.91656 10.2981L6.61854 7.00005Z\" fill=\"white\"><\/path>\r\n<\/svg>\r\n<span style=\"color: #3ec1f3;\">Privacy Policy  <\/span><\/strong>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-afa9c79 e-flex e-con-boxed e-con e-parent\" data-id=\"afa9c79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a9b85da e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"a9b85da\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b9f408 elementor-widget elementor-widget-heading\" data-id=\"0b9f408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Privacy Policy - Enaya Communicative Medicine Platform<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3c606a elementor-widget elementor-widget-text-editor\" data-id=\"f3c606a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Enaya UDH for Communicative Medicine, we place the utmost importance on protecting your privacy and confidentiality of your personal and health data. By using the platform or application, you agree to the collection and use of information in accordance with this policy and in line with applicable regulations in the Kingdom of Saudi Arabia, especially the National eHealth Strategy.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87c3485 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"87c3485\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2af92d3 elementor-widget elementor-widget-heading\" data-id=\"2af92d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. The information we collect<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66ee739 elementor-widget elementor-widget-text-editor\" data-id=\"66ee739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><p data-start=\"534\" data-end=\"648\">We collect information that you voluntarily provide when using our Services, or that is collected automatically for the purposes of operating and improving the Platform: <\/p><ul data-start=\"650\" data-end=\"876\"><li data-start=\"650\" data-end=\"718\"><p data-start=\"652\" data-end=\"718\"><strong data-start=\"652\" data-end=\"674\">Personal information:<\/strong> Such as name, cell phone number, email address.  <\/p><\/li><li data-start=\"719\" data-end=\"787\"><p data-start=\"721\" data-end=\"787\"><strong data-start=\"721\" data-end=\"742\">Health information:<\/strong> Such as medical history, symptoms, doctor&#8217;s recommendations. <\/p><\/li><li data-start=\"788\" data-end=\"876\"><p data-start=\"790\" data-end=\"876\"><strong data-start=\"790\" data-end=\"812\">Usage information:<\/strong> Such as IP address, device type, browser type, and browsing history within the platform.   <\/p><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91c5eba e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"91c5eba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc034b3 elementor-widget elementor-widget-heading\" data-id=\"cc034b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. How to use the information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3e59d3 elementor-widget elementor-widget-text-editor\" data-id=\"c3e59d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"916\" data-end=\"968\">The data we collect is used for the following purposes:<\/p><ul data-start=\"970\" data-end=\"1228\"><li data-start=\"970\" data-end=\"1029\"><p data-start=\"972\" data-end=\"1029\">Accurately and reliably deliver remote medical consultations and services.<\/p><\/li><li data-start=\"1030\" data-end=\"1085\"><p data-start=\"1032\" data-end=\"1085\">Optimize the user experience and develop the platform technically and functionally.<\/p><\/li><li data-start=\"1086\" data-end=\"1150\"><p data-start=\"1088\" data-end=\"1150\">Respond to user inquiries and provide technical support when needed.<\/p><\/li><li data-start=\"1151\" data-end=\"1228\"><p data-start=\"1153\" data-end=\"1228\">Send notifications related to bookings, consultation appointments, or important updates.  <\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6597289 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"6597289\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15e3fa3 elementor-widget elementor-widget-heading\" data-id=\"15e3fa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Data protection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52db8a4 elementor-widget elementor-widget-text-editor\" data-id=\"52db8a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1259\" data-end=\"1330\">We are committed to using the highest security and encryption standards to ensure the security of user data:<\/p><ul data-start=\"1332\" data-end=\"1581\"><li data-start=\"1332\" data-end=\"1407\"><p data-start=\"1334\" data-end=\"1407\">We use advanced encryption technologies (SSL) to protect data during transmission and storage.<\/p><\/li><li data-start=\"1408\" data-end=\"1509\"><p data-start=\"1410\" data-end=\"1509\">We do not share your data with any third party without your prior and explicit consent, unless there is a formal legal obligation. <\/p><\/li><li data-start=\"1510\" data-end=\"1581\"><p data-start=\"1512\" data-end=\"1581\">Our security systems are periodically reviewed to ensure compliance with best practices.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d920812 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"d920812\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c80f6b8 elementor-widget elementor-widget-heading\" data-id=\"c80f6b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Who has access to your information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27a2cc6 elementor-widget elementor-widget-text-editor\" data-id=\"27a2cc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"1620\" data-end=\"1807\"><li data-start=\"1620\" data-end=\"1676\"><p data-start=\"1622\" data-end=\"1676\"><strong data-start=\"1622\" data-end=\"1643\">Authorized physicians<\/strong> are meant to provide consultation only.<\/p><\/li><li data-start=\"1677\" data-end=\"1743\"><p data-start=\"1679\" data-end=\"1743\"><strong data-start=\"1679\" data-end=\"1709\">Technical or technical support team<\/strong> &#8211; when necessary and with limited authority.<\/p><\/li><li data-start=\"1744\" data-end=\"1807\"><p data-start=\"1746\" data-end=\"1807\"><strong data-start=\"1746\" data-end=\"1775\">Regulatory and official bodies<\/strong> &#8211; only when there is a formal legal request.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc14fa1 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"bc14fa1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6def2a elementor-widget elementor-widget-heading\" data-id=\"c6def2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8e1bf0 elementor-widget elementor-widget-text-editor\" data-id=\"f8e1bf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1854\" data-end=\"1926\">The platform uses cookies to improve performance and analyze usage patterns:<\/p><ul data-start=\"1928\" data-end=\"2056\"><li data-start=\"1928\" data-end=\"1981\"><p data-start=\"1930\" data-end=\"1981\">These files help us personalize your experience within the platform.<\/p><\/li><li data-start=\"1982\" data-end=\"2056\"><p data-start=\"1984\" data-end=\"2056\">You can control whether to accept or disable cookies in your browser settings.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16823d8 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"16823d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63143bb elementor-widget elementor-widget-heading\" data-id=\"63143bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. User rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41c9c66 elementor-widget elementor-widget-text-editor\" data-id=\"41c9c66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2086\" data-end=\"2135\">We respect your rights regarding your personal data, including: <\/p><ul data-start=\"2137\" data-end=\"2347\"><li data-start=\"2137\" data-end=\"2192\"><p data-start=\"2139\" data-end=\"2192\">The right to access, modify or request deletion of your data.<\/p><\/li><li data-start=\"2193\" data-end=\"2276\"><p data-start=\"2195\" data-end=\"2276\">The right to unsubscribe from unnecessary newsletters or notifications at any time.<\/p><\/li><li data-start=\"2277\" data-end=\"2347\"><p data-start=\"2279\" data-end=\"2347\">The right to file a complaint with the competent authorities if there is any violation of your digital rights.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2dc82bc e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2dc82bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd0a27 elementor-widget elementor-widget-heading\" data-id=\"ccd0a27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Amendments to the Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d9962f elementor-widget elementor-widget-text-editor\" data-id=\"9d9962f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We may update this Privacy Policy from time to time in accordance with technical or legal developments. If there are any material changes, users will be notified via registered email or via an in-app notification.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46fbc5e e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"46fbc5e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-81de28c e-con-full e-flex e-con e-child\" data-id=\"81de28c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a00f98 elementor-view-stacked elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3a00f98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\" width=\"32\" height=\"32\"><title>image<\/title><style>\t\t.s0 { fill: #ffffff } \t<\/style><path class=\"s0\" d=\"m16 28.7q-2.6 0-4.9-1-2.4-1-4.1-2.7-1.7-1.7-2.7-4.1-1-2.3-1-4.9 0-2.6 1-4.9 1-2.4 2.7-4.1 1.7-1.7 4.1-2.7 2.3-1 4.9-1 2.6 0 4.9 1 2.3 1 4.1 2.7 1.7 1.7 2.7 4.1 1 2.3 1 4.9 0 2.6-1 4.9-1 2.4-2.7 4.1-1.7 1.7-4.1 2.7-2.3 1-4.9 1zm0-2q4.5 0 7.6-3.1 3.1-3.1 3.1-7.6 0-4.5-3.1-7.6-3.1-3.1-7.6-3.1-4.5 0-7.6 3.1-3.1 3.1-3.1 7.6 0 4.5 3.1 7.6 3.1 3.1 7.6 3.1zm0-3.2q0.6 0 0.9-0.4 0.4-0.4 0.4-1 0-0.5-0.4-0.9-0.3-0.4-0.9-0.4-0.6 0-1 0.4-0.4 0.4-0.4 0.9 0 0.6 0.4 1 0.4 0.4 1 0.4zm-1-4.8h1.9q0-1 0.3-1.6 0.3-0.5 1.3-1.5 0.9-0.9 1.3-1.6 0.5-0.8 0.5-1.8 0-1.7-1.2-2.7-1.3-1-3-1-1.6 0-2.7 0.9-1.1 0.9-1.6 2.1l1.7 0.7q0.3-0.6 0.9-1.3 0.5-0.6 1.7-0.6 1.2 0 1.8 0.6 0.5 0.7 0.5 1.5 0 0.6-0.4 1.2-0.4 0.6-1 1.1-1.3 1.2-1.6 1.9-0.4 0.7-0.4 2.1z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFor any inquiries regarding our privacy policy or data protection mechanism, please contact us \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b5515c e-con-full e-flex e-con e-child\" data-id=\"4b5515c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-093e0e4 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"093e0e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/enayaudh.med.sa\/en\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Home Privacy Policy Privacy Policy &#8211; Enaya Communicative Medicine Platform At Enaya UDH for Communicative Medicine, we place the utmost importance on protecting your privacy and confidentiality of your personal and health data. By using the platform or application, you agree to the collection and use of information in accordance with this policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-562","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Privacy Policy Home Privacy Policy Privacy Policy - Enaya Communicative Medicine Platform At Enaya UDH for Communicative Medicine, we place the utmost importance on protecting your privacy and confidentiality of your personal and health data. 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